For EU customers only
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Please fill out the following form to submit your withdrawal request.
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FAQ
Find our most frequently product-related questions below. For further assistance, feel free to reach out to our support team here. We typically respond within 24 hours with expert help.
Is this a one-time payment or a subscription-based service?
All products are available as a one-time payment. No subscriptions, no recurring fees.
Can I use your assets for commercial work?
Yes, you can use all assets for both personal and commercial projects—no extra licenses required
How do I access my digital products?
You will receive two emails. Please remember to check your spam or promotions folder. Additionally, you can log in to your account on our website using the email from your order and a one-time password.
Can I place a VAT exempt order?
Yes, if you're a European company outside of Germany with a valid VAT ID, you can place a VAT-exempt order. Please contact us through our contact form to arrange this.